Once you’ve enjoyed wearing your garment, simply fold it up ready to be returned. We will take care of the dry cleaning!
Pack your folded garment into the convenient pre-paid return bag, that was included with your garment box.
Drop the pre-paid return bag at any Australia Post counter. Ensure you keep your receipt for your records.
Rental starts the first day of your order period, the rental period will be clearly stated in your confirmation email. Our minimum hire period is 4 days.
Your garment will arrive freshly dry cleaned and ready to wear, if you’d like to give it an extra steam, please use a low heat. We do not permit the use of an iron, as it may cause damage.
If you want to check any details of your order, we’ve made it easy. Visit labellovedresshire.com.au, log into your account to view your order details or download a copy of your invoice.
If for any reason you are unable to return the garment on time, a late fee will be charged to your credit card. This charge will occur each day that the garment is late, until the value of your rental garment is covered as per our terms and conditions.
If the end of your rental period happens to fall on a Sunday or a Public Holiday, please drop the return bag at any Australia Post Counter by 4.00pm the next business day. Ensure you keep your receipt for your records.